Introduction
At Acorn Teaching, we are committed to maintaining a trusted and respectful learning environment. As part of this commitment, we strictly prohibit the use of our platform to engage in spam related activities. This Anti-Spam Policy outlines how we prevent, detect and respond to spam ensuring compliance with global anti-spam laws such as CAN SPAM, CASL and GDPR. By using our services you agree to adhere to this policy.
Our Email Communication Standards
Our Email Communication Standards emphasize clarity, professionalism, and respect in all correspondence. Every email should be concise, well-structured, and free of grammatical errors, with a clear subject line and purpose. We encourage timely responses, typically within 24 hours and expect a courteous tone regardless of the subject matter.
What Constitutes Spam
Unsolicited Commercial Information and email messages sent to recipients without their prior permission or consent, particularly those promoting commercial products or services are considered spam
Prohibited User Activities
Users are strictly prohibited from using our platform or services to send spam. This includes sending bulk emails, promoting unrelated services or using harvested contact lists. Any user found engaging in such behavior may face account suspension, termination or legal action. We reserve the right to investigate suspected violations without prior notice.
Reporting Spam
We encourage users to report any suspected spam originating from our services. If you receive an unsolicited or suspicious message that appears to come from us or one of our users please forward it to our mail id. Our compliance team will promptly investigate the report and take appropriate action. All reports are treated confidentially. We appreciate your help in maintaining a spam free environment. Please include as much detail as possible, such as email headers and timestamps to assist our investigation.
How We Handle Spam Reports
We take spam reports seriously and investigate all complaints promptly. If you receive an unsolicited message claiming to be from Acorn Teaching, please report it to our support team immediately. We review each report and take necessary action which may include disabling accounts or notifying email service providers.
Contact Us
If you have any questions about these Anti-Spam Policy, our courses or your account you may contact us at:
Email: info@acornteaching.com
Phone no: +919488193716
Location: 311, Kahan Commercial Complex, Sardar Patel Ring Rd, Odhav, Ahmedabad, Gujarat 382415.